Flipside 2X™ Wallet 1 Year Limited Warranty
Flipside Wallets, LLC warrants the hinge and locking mechanisms of your Flipside™ 2X Wallet and Flipside™ Strata™ Wallet to be free from mechanical defects. We thoroughly test each unit before it is sent out. If your Flipside fails to operate within 1 year of purchase, we will repair or replace it at no charge. This warranty is limited to normal wear with usage, and does not apply to cosmetic elements of the wallet, such as the outer surface finish or the surfaces of the anodized aluminum components. If a wallet is unable to be repaired and an entire replacement is needed, only 1 replacement maximum can be sent to customer within the warranty year.
Flipside Wallets, LLC gives no warranties to claims of lost or stolen items contained within the wallet. Flipside Wallets, LLC also reserves the right to determine an abused product and to refuse repair or replacement. Attempting to tamper with or disassemble the product will void the warranty.
Flipside Wallets Return Policy
If for any reason you are dissatisfied with one of our wallets, or you would like to make an exchange, we will either exchange or refund your money within 14 days of receiving your order. We will not accept a damaged wallet back, or any returns or exchanges after the 14 day period, or if the items have been slightly worn or scratched.
If you would like to exchange or return an item you ordered, please follow the steps below:
1. Secure all goods to be returned within the original packaging, or similar small bubble mailer with your original invoice receipt and send to the address below.
2.Include a note explaining the reason for the return or exchange, as well as the new color/item you would like to exchange it for, if applicable.
Warranty and Returns Mailing Address:
For repair or replacement uder our warranty, or for a refund or exchange, send your items via U.S. Postal Service ONLY to:
P.O. BOX 409
MEDIA, PA 19063
We cannot refund your original shipping charges unless the product is deemed defective or there was a mistake in fulfilling your order.